Terms & Conditions

Last updated: 15 July 2026

​

1. Scope

These General Terms and Conditions apply to all orders placed through the online shop operated by:

Sonja-Maria Römpke
Artist name: Sonja Rom
[Street and house number]
[Postcode and city]
Germany

Email: [email address]
Contact form: [link to contact form]

Hereinafter referred to as “the Seller”.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Mandatory statutory consumer rights remain unaffected by these Terms and Conditions.

​

2. Products

The online shop offers original artworks, art prints and, where expressly stated, commissioned or personalised artworks.

The main characteristics, dimensions, materials and scope of delivery are described on the relevant product page.

Original artworks are unique pieces. Fine art prints may be offered as open editions or limited editions, as stated in the respective product description.

Frames, decorative objects and room settings shown in product photographs are not included unless expressly stated in the product description.

​

3. Product Presentation and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order.

By clicking the final purchase button, the customer submits a binding offer to purchase the products contained in the shopping cart.

Receipt of the order may initially be confirmed automatically by email. An automated confirmation of receipt does not by itself constitute acceptance of the order unless it expressly states that the order has been accepted.

The contract is concluded when the Seller:

• sends an express order confirmation,

• confirms dispatch of the order, or

• otherwise expressly accepts the order.

If an order cannot be accepted after payment has already been made, the amount paid will be refunded promptly using the original payment method.

​

4. Availability of Original Artworks

Original artworks are unique and can only be sold once.

In the unlikely event that an original artwork is sold simultaneously through another sales channel before the online inventory has been updated, the Seller may reject or cancel the affected order. Any payment already received will be refunded promptly.

No substitute artwork will be supplied without the customer’s express agreement.

​

5. Prices and Taxes

All prices are stated in euros.

Select and retain only the applicable sentence:

• Prices include statutory value-added tax.

• In accordance with Section 19 of the German VAT Act, no value-added tax is charged or shown.

Shipping costs, customs duties, import taxes and other applicable charges are not included in the product price unless expressly stated otherwise.

Shipping costs are displayed separately during checkout before the customer submits the order.

​

6. Payment

The payment methods available for an order are displayed during checkout.

Payment is due immediately upon conclusion of the contract unless a different payment date is expressly stated.

The customer is responsible for ensuring that the selected payment method can be used and that the payment information provided is correct.

​

7. Delivery

Delivery is made to the address provided by the customer during checkout.

Processing times, estimated delivery times, available delivery countries and shipping costs are described in the Shipping Policy and, where applicable, on the relevant product page.

Partial deliveries may be made where reasonable for the customer and where this does not result in additional shipping costs for the customer.

​

8. Retention of Title

The delivered goods remain the property of the Seller until the purchase price has been paid in full.

​

9. Statutory Right of Cancellation

Consumers may have a statutory right to cancel a distance contract within fourteen days.

Detailed information about the conditions, time limits, procedure and consequences of cancellation is provided in the separate Cancellation and Returns Policy and in the statutory cancellation instructions.

A cancellation may also be submitted using the electronic “Cancel contract” function provided on the website during the applicable cancellation period. The availability of this function does not restrict the customer’s right to cancel the contract by another legally permitted method.

​

10. Personalised and Commissioned Artworks

Unless otherwise provided by mandatory law, the statutory right of cancellation does not apply to goods that:

• are not prefabricated,

• are produced on the basis of an individual choice or decision by the customer, or

• are clearly personalised to the customer’s requirements.

This may apply in particular to commissioned artworks, personalised prints or artworks specifically produced according to dimensions, colours, motifs or other specifications selected by the customer.

The exclusion does not automatically apply to ordinary, non-personalised prints merely because they are printed after an order is placed.

​

11. Voluntary Return Shipping Arrangement

Where a return is eligible under the Cancellation and Returns Policy:

• The Seller will cover the direct return shipping costs for returns sent from within the European Union.

• Customers returning goods from outside the European Union must bear the direct return shipping costs.

This does not apply where the goods are defective, damaged or incorrect and the Seller is legally responsible for the return costs.

The customer should contact the Seller before returning goods in order to receive the correct return address and shipping instructions. This does not restrict the customer’s statutory rights.

​

12. Condition of Returned Goods

Customers may inspect goods to the extent reasonably necessary to determine their nature, characteristics and functioning.

The customer may be liable for any loss in value resulting from handling beyond what is necessary for such an inspection, in accordance with applicable law.

Returned artworks should be packaged securely and, where reasonably possible, using the original protective packaging.

​

13. Statutory Warranty Rights

The statutory rights relating to defective goods apply.

If an item is defective, damaged or does not correspond to the agreed description, the customer should contact the Seller through the contact form and provide the order number and, where appropriate, photographs of the issue.

Any commercial guarantee is only provided if it is expressly stated on the relevant product page. Statutory warranty rights remain unaffected by any additional guarantee.

​

14. Colours, Dimensions and Handmade Characteristics

Colours may appear slightly different depending on the customer’s screen settings, lighting conditions and device.

Original artworks and handmade products may contain minor variations, textures, brush marks and other characteristics resulting from the artistic and manual production process. Such characteristics are part of the individual nature of the artwork and do not constitute a defect where they correspond to the product description and the condition reasonably expected for that type of artwork.

Approximate measurements may be subject to minor production-related variations.

Statutory rights in relation to material deviations or defects remain unaffected.

​

15. Copyright and Rights of Use

The purchase of an original artwork or print transfers ownership of the physical item only.

Copyright and all reproduction, publication, distribution, adaptation, merchandising and commercial exploitation rights remain with the artist unless a separate written licence has been agreed.

The customer may not reproduce, scan, photograph for commercial purposes, distribute, sell reproductions of or otherwise commercially exploit the artwork without prior written permission.

Customers may display the purchased physical artwork for private purposes and may resell the original physical item, subject to applicable law.

​

16. Liability

The Seller is liable without limitation for:

• intent and gross negligence,

• injury to life, body or health,

• liability under mandatory product liability law, and

• guarantees expressly assumed by the Seller.

In cases of slight negligence, the Seller is liable for breaches of essential contractual obligations only. Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose fulfilment the customer may normally rely.

In such cases, liability is limited to the foreseeable loss typical for the contract.

Mandatory statutory liability remains unaffected.

17. Force Majeure and Events Outside Reasonable Control

The Seller is not responsible for delays caused by events outside the Seller’s reasonable control, such as natural disasters, severe weather, strikes, transport interruptions, customs delays or failures of external service providers.

The Seller will inform the customer of a significant delay where reasonably possible. Mandatory statutory rights, including rights resulting from an unreasonable delay, remain unaffected.

18. Consumer Dispute Resolution

The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

19. Applicable Law

German law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law does not deprive them of mandatory consumer protection rights granted by the law of the country in which they have their habitual residence.

20. Jurisdiction

The statutory rules on jurisdiction apply.

A contractual place of jurisdiction is only agreed where the customer is a merchant, a legal entity under public law or a special fund under public law and such an agreement is legally permissible.

21. Severability

If an individual provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions remains unaffected.

The applicable statutory provisions shall apply in place of the invalid provision.

22. Contract Language

The contract language is English.

Where translations of these Terms and Conditions are provided, the English version shall prevail unless mandatory law requires otherwise.